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Global Insights: Analysing Timeshare Resale Markets Worldwide. Part 3 Why You would Not List with the Spanish Agencies?

Global Insights: Analysing Timeshare Resale Markets Worldwide. Part 3 Why You would Not List with the Spanish Agencies?

Written by Nelli Margolit Be the first to comment!

For a long time, it didn't occur to marketing companies that Spanish timeshares might interest Spaniards. They sought buyers for Spanish resorts in England, Scandinavia, Eastern Europe, and even Italy. Unexpectedly, 15-17 years ago, Spaniards became active timeshare buyers. They were invited to presentations, and Spanish sellers representing resorts emerged.


As a result, all resale companies opened offices on the Costa del Sol coast. But hopes for Spanish buyers in the resale market didn't materialize. Spaniards continued buying timeshares only at presentations.


On one hand, Spanish offices had many clients who visited rather than called. This was crucial because face-to-face conversations took twice or even three times longer than phone calls. Most were families who had just signed timeshare contracts at presentations and deposited money. They came to clarify and check if their purchase was too expensive. Even when offered better buying conditions significantly cheaper than at presentations, they needed to return to the club where they bought at presentations to cancel the contract and get their money back. There, they were convinced that buying from the resale market wouldn't give them additional benefits like contractually promised free weeks, flight vouchers, free 3-year RCI membership cards, plus the reassignment took a lot of time. Plus, all the extra worries and hassle, etc.


At some point, resorts learned to assert their rights to deal with customers in 80%-90% of cases. Many resale agencies closed within a year or two of struggling. Some large companies like Travel & Leisure Group Ltd. and World Wide Timeshare Hypermarket Ltd. continue to support these low-profit, less effective resale departments in Spain.


At the same time, in recent years, this niche in Spain has been filled by suspicious or blatantly fraudulent companies offering different resale conditions supposedly from Spanish companies on Spanish territory. Every year, a significant number of these companies are caught by Spanish law enforcement agencies, but after a while, new ones appear with slightly modified conditions for customers and a mandatory guarantee of quick and effective resale. The peak of attacks on Russian timeshare owners by Spanish fraudulent companies was from 2008 to 2016 when several major resorts couldn't protect access to their customer databases. As a result, club members, even those who had never been interested in selling, received letters and calls from Spain with very "chocolate" conditions. If you have been a victim of such scammers in the past, they may already be under investigation today. Please contact law enforcement for information or seek assistance from specialists (that's us).


Spaniards today mostly choose large international agencies such as Travel & Leisure Group Ltd. (https://www.travelandleisuregroup.co.uk ) and Timeshare Online (https://www.timeshareonline.eu/index.php ), Confused About Timeshare Ltd., World Wide Timeshare Hypermarket, etc., with a unified database across Europe and a language call center or network of national branches, and above all with a bright attractive and information-rich website.


In conclusion: We do not recommend wasting time contacting Spanish agencies because at best, you will end up as a customer of a regional branch of a large international company, complicating your relationship with the agency with the Spanish language. At worst, you may fall victim to scammers or one-day companies.

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